Privacy Policy

Last Updated: [August 2024]

1. Introduction

Welcome to Daraza ("we", "our", "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services.

2. Information We Collect

a. Personal Information

When you register on our platform, we may collect personal information, including but not limited to:

• Name
• Email address
• Phone number
• Billing information
• Mobile money account details

b. Transaction Information

We collect details of transactions carried out through our platform, including the amount, date, and the parties involved in the transaction.

c. Device Information

We may collect information about the device you use to access our platform, such as your IP address, browser type, and operating system.

3. How We Use Your Information

a. To Provide Services

We use your personal information to process transactions, manage your account, and provide customer support.

b. To Improve Our Services

We may use your information to enhance and personalize your experience on our platform, including by analyzing user behavior and trends.

c. To Communicate with You

We may use your contact information to send you updates about our services, promotional materials, or other information that may be of interest to you.

d. Legal Obligations

We may use your personal information to comply with legal and regulatory requirements.

4. Sharing Your Information

a. With Third Parties

We may share your information with third-party service providers who assist us in operating our platform, processing transactions, or providing customer support. These third parties are required to maintain the confidentiality of your information.

b. Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Retention of Your Information

We retain your personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to access, update, or delete your personal information. You may also have the right to restrict or object to the processing of your information, as well as the right to data portability.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Daraza Ventures Ltd
support@daraza.net
+256789079301
St. Peters Laroo, Gulu City